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FAQ

  • Q: Do you do custom prints?
    To get a quote on a custom print please email us at admin@fancentric.co.za What we need for a custom print quote. Shirt size (Xs - 3XL) Shirt colour (Black or white) Art that is at least 2000 pixels on its shortest side.
  • Do you have a physical store I can visit?
    No. We used to have a shop in Brooklyn Mall. We now operate online only, but there is an option to collect orders in Menlo Park, Pretoria.
  • Q: What is DTG Printing
    A: Direct to Garment printing is similar to inkjet printing. A printer head deposits ink directly onto the material, thereby creating the programmed image. The technology was revolutionized by the arrival of the Epson SureColor F2000 5C which brought a new breed of ink and hardware to the market. Images printed with the Epson Surecolor feature longetivity and elasticity that its competitors are still struggling to match. Dtg inks are non toxic and water based. Despite that, the ink is chemically formulated to bond with the cotton of a shirt, meaning that it won't simply wash off.
  • Q:What is DTF Printing
    We now offer DTF Printing as an option. Conceptually, DTG and DTF printing use the same digital inkjet technology. The difference is that DTG prints directly onto the t-shirt, while DTF uses transfer films as a medium to transfer the design. The end product results in DTF having a slightly textured feel as opposed to DTG's soft touch. DTF is also more cost effective than DTG inkwise and our DTF products are priced cheaper than DTG
  • Q: What size can you print?
    A: Maximum 38x48cm
  • Q: What T-shirts do you  print on
    A: We print using the 100% cotton t-shirts from select suppliers. We have found they are the best quality currently available in South Africa for our purposes.
  • Q: Which Payment methods do you accept?
    Pay securely with card with YOCO, Payflex or manually with EFT
  • Q:There is a shiny area or seam on my black t-shirt.
    Don't panic ! While we try to remove most of it, this is only our non-toxic pre-treatment we need to put on black shirts, for the ink to properly bond into the cotton. This creates smooth prints, but also leaves a bit of a shine. Wiping down with a wet cloth or a rinse will remove all traces.
  • Q: My hoodie is a tighter fit than my t-shirt, but they are labelled the same size"
    The hoodies and t-shirts are hand made by different manufacturers. Check the respective size charts; there can be differences. And the hoodie is made from a thicker material. It will be a slightly tighter fit, even on the same external measurements
  • Q: Do you do custom prints?
    To get a quote on a custom print please email us at admin@fancentric.co.za What we need for a custom print quote. Shirt size (Xs - 3XL) Shirt colour (Black or white) Art that is at least 2000 pixels on its shortest side.
  • Do you have a physical store I can visit?
    No. We used to have a shop in Brooklyn Mall. We now operate online only, but there is an option to collect orders in Menlo Park, Pretoria.
  • Q: What is DTG Printing
    A: Direct to Garment printing is similar to inkjet printing. A printer head deposits ink directly onto the material, thereby creating the programmed image. The technology was revolutionized by the arrival of the Epson SureColor F2000 5C which brought a new breed of ink and hardware to the market. Images printed with the Epson Surecolor feature longetivity and elasticity that its competitors are still struggling to match. Dtg inks are non toxic and water based. Despite that, the ink is chemically formulated to bond with the cotton of a shirt, meaning that it won't simply wash off.
  • Q:What is DTF Printing
    We now offer DTF Printing as an option. Conceptually, DTG and DTF printing use the same digital inkjet technology. The difference is that DTG prints directly onto the t-shirt, while DTF uses transfer films as a medium to transfer the design. The end product results in DTF having a slightly textured feel as opposed to DTG's soft touch. DTF is also more cost effective than DTG inkwise and our DTF products are priced cheaper than DTG
  • Q: What size can you print?
    A: Maximum 38x48cm
  • Q: What T-shirts do you  print on
    A: We print using the 100% cotton t-shirts from select suppliers. We have found they are the best quality currently available in South Africa for our purposes.
  • Q: Which Payment methods do you accept?
    Pay securely with card with YOCO, Payflex or manually with EFT
  • Q:There is a shiny area or seam on my black t-shirt.
    Don't panic ! While we try to remove most of it, this is only our non-toxic pre-treatment we need to put on black shirts, for the ink to properly bond into the cotton. This creates smooth prints, but also leaves a bit of a shine. Wiping down with a wet cloth or a rinse will remove all traces.
  • Q: My hoodie is a tighter fit than my t-shirt, but they are labelled the same size"
    The hoodies and t-shirts are hand made by different manufacturers. Check the respective size charts; there can be differences. And the hoodie is made from a thicker material. It will be a slightly tighter fit, even on the same external measurements
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